Diligent’s distinctive, three-pronged approach to business — an experienced workforce, comprehensive skills and processes, and rock-solid integrity — makes us a company our clients trust. We get the work they need done, done right.

Diligent’s Professional Services provide managed IT services and support in a flexible and scalable way to meet our client’s needs. With over 10 years of experience and a talented team of professionals, Diligent’s professional services include:

  • Systems Administration
  • Backup
  • Data Recovery
  • Storage
  • Security
  • 24/7/365 Monitoring
  • Help Desk/Service Desk
  • Network Management
  • User Management
  • Data Management
  • Management Information Systems
  • Systems Management
  • Software – Production Support and Maintenance

With a clear focus on improved productivity, performance and sustainability, Diligent can scale up or down based on client employee-base and infrastructure and can leverage technology that enables quick and effective diagnosis and solutioning of system problems and issues. Clients gain from our CMMI Dev Level 3 framework and benefit from Diligent’s competitive pricing that makes IT management costs predictable. Diligent’s professional services include:

INTERNET APPLICATIONS DEVELOPMENT

including cross-platform Web system design and development; application interface development in JAVA, J2EE, ASP, JAVA Script, XML, UML, .NET, and Visual basic; developing Financial, Human Resources, Asset Management Applications.

LEGACY APPLICATION CONVERSION

solutions supporting the extraction of business rules from ADABAS/Natural, Assembler, C, COBOL, Java, Forte, Pacbase, PL/I and Visual Basic code by abstracting the source into a standard XML format; provides a web-based platform to enhance and optimize the captured business rule, re-architect the code into SOA components and generate native c#, VB.Net, Java or COBOL code.

SERVICE ORIENTED ARCHITECTURE (SOA)

solutions that consist of business-aligned services which support flexible and dynamically re-configurable end-to-end business processes; implementing interface-based service descriptions in interoperable, technology-agnostic environments

ENTERPRISE ARCHITECTURE (EA)

solutions that integrate and manage IT resources from a strategy and business- driven viewpoint. Strong in FEA, TOGAF and DoDAF – from C4ISR through the current DoDAF v2.0.

CRYPTOLOGIC SOFTWARE SUPPORT

including software programming, system and network administrative services, technical services in obtaining and maintaining the Authority to Operate (ATO), and providing depot stand-up support services for cryptographic mission systems software.

SYSTEMS ARCHITECTURE

with planning and performing systems and networking engineering research, design, development, and support that ensures conformance with customer specifications for system and network design and engineering.

ENTERPRISE RESOURCE PLANNING (ERP)

solutions in multiple ERP systems which includes evaluating and implementation tasks; specific expertise in Financials, Human Resources and Asset Management modules; developing and executing functional and technical specifications; and testing for advanced system configuration, interfaces, installation and modifications

DoD INFORMATION ASSURANCE CERTIFICATION and ACCREDITATION PROCESS (DIACAP)

support the Air Force’s implementation of DIACAP; support Security, Interoperability, sustainability, Supportability and Usability (SISSU) for all information systems, enclves, networks and circuits; provide Informaiton Support Plan )ISP) support; execute and update Security Implementation Plans (SIP); and conduct Certification and Accreditation (C&A) and annual Federal Information Security Management Act (FISMA) security reviews.

DATABASE & ARCHITECTURE SOLUTIONS

for database management systems (Oracle, SQL and others), data migration, production operations, performance tuning, security, and disaster recovery

SYSTEMS ANALYSIS

from defining and analyzing requirements and issues and producing system requirements and program specifications; to developing comprehensive system solutions; and supporting installation, testing, implementation, and sustainment of hardware and software systems.

EDUCATION and TRAINING SERVICES

with general consulting, instructional design and development including virtual worlds, evaluation of learning technologies and projects, and proposal writing.

OTHER KEY INFORMATION TECHNOLOGY AREAS

include complete LAN Administration, Storage Area Network design and configuration, Telecommunication Support, Service Desk Support, CAD Support, Video Teleconference (VTC) Management, Multimedia and Presentation Support, Linguist support, and Asset Management.